Privacy Policy

GDPR POLICY

Privacy Policy

In accordance with the General Data Protection Regulation No. 2016/679 (“GDPR”) and the “Data Protection Act” of January 6, 1978, as amended (“LIL”), the purpose of this privacy policy is to inform you about all processing activities carried out on your personal data on the website accessible at https://www.androdingredients.com (hereinafter the “Site”).

Who is the data controller?

The controller responsible for the processing of personal data carried out on the Site is Fruinov, a company registered with the Brive Trade and Companies Register under number 451 129 209 whose principal place of business is located at 425 Route du Breuil, 19500 Collonges-La-Rouge.

What personal data is processed?

The processing of personal data involves the following categories of data:

information that identifies you (title, last name, first name, company, your position at the company, mailing address, email address, phone number);
login data (password, IP address, login logs, landing pages, cookies, pages viewed);
data related to your inquiries or information provided through the forms on the Site (subject of the inquiry, message, products purchased, experience);

This information is obtained directly from you or is derived from your use of the Site.

If your personal data is collected via a form, you will be notified that certain information is required by an asterisk (*). If you do not provide this information, your request cannot be processed and will not be fulfilled. The collection of your information is not required by law or contract. It does not constitute a condition for entering into a contract.

We collect only the personal data that is strictly necessary for the purposes described below.

For what purposes and on what legal grounds is your personal data processed? How long is it retained?

The processing of your personal information is based on various legal grounds depending on the purposes pursued, as detailed below. Thus, the legal grounds on which such processing may be carried out are as follows:

Consent: The data subject gives free, specific, informed, and unambiguous consent to the processing of his or her personal data for one or more of the purposes described below;
the performance of precontractual measures or a contract: the data subject is a party to the contract or is the initiator of the precontractual measures;
compliance with one or more legal obligations to which the data controller is subject;
the legitimate interests of the data controller: the processing of the data subject’s personal data is carried out, for example, for statistical purposes, to gain insights into customers, and to build customer loyalty, etc.

In addition, your personal data is retained only for as long as is strictly necessary to fulfill the purposes described below. This period may be extended to enable the data controller to exercise or defend its legal rights. The retention periods for your personal data, based on the purposes of processing, are as follows:

Objectives / Sub-objectives	Legal Basis	Data Retention Periods
To handle your complaints and provide you with satisfactory responses.	Andros’s legitimate interests, namely handling complaints. Legal obligation when the product was nonconforming.	The time required to fully process your claim.
Handle your other requests and provide you with satisfactory answers.	Andros’s legitimate interests, namely managing requests.	The time required to fully process your claim.
You will receive marketing communications that can be personalized based on your profile.	Consent.	Until consent is withdrawn.
Management of consent obtained and retention of proof of consent obtained.	Legal Obligations.	3 years from the date the data was collected or from the last contact with the individual.
Compilation of audience measurement statistics through the use of cookies.	Consent.	6 months or until consent is withdrawn.
Optimal delivery of the website and its features.	Andros’s legitimate interests, namely ensuring the proper functioning of its website and its features.	13 months.
Use cookies to ensure that videos posted on the site play properly.	Consent.	6 months or until consent is withdrawn.
Handling requests from users to exercise their rights regarding the processing of their personal data (right of access, right to object, right to restrict processing, etc.).	Legal Obligations.	Data related to requests to exercise data subject rights are retained in an active database for the duration of their processing. They are archived for five years from the date of the response to the request, except for data related to the right to object, which are retained for six years.
Pre-litigation and litigation management.	Andros's legitimate interests, namely to organize its defense.	Data processed for the purpose of managing pre-litigation matters must be deleted as soon as the dispute is settled amicably or, failing that, as soon as the statute of limitations for the corresponding legal action expires. Data processed for the purpose of managing litigation must be deleted once no further appeals are possible against the decision rendered and enforcement of the decision is possible.

Who receives your personal data?

Your information may be disclosed, in accordance with their respective responsibilities and depending on the purposes for which it is used, to the recipients listed below:

Categories of Data Recipients	Recipients of the data
Internal recipients at Andros.	Staff responsible for digital communications and customer relations.
External recipients in Andros.	Entities within the Andros Group. Subcontractors responsible for processing personal data (customer complaints, customer database storage, etc.). Parties involved in transactions relating to the operations of the data controller (sale, merger, acquisition of companies, universal transfer of assets, etc.). Judicial officers and court officials in the context of pre-litigation and litigation proceedings.

Is your personal data transferred outside the European Economic Area (EEA)?

Your personal data may be transferred to the United States in connection with the use of Google Analytics cookies https://policies.google.com/privacy?hl=fr (website traffic tracking).

In this context, Fruinov has taken the necessary and appropriate measures to ensure that your personal data is protected and secured at a level equivalent to that provided within the European Union, and has, in particular, ensured that the European Commission’s standard contractual clauses have been implemented.

You can obtain information about these standard contractual clauses by contacting our Data Protection Officer, whose contact information is provided below.

What are your rights regarding your personal data?

You have the following rights regarding your personal data:

Right of Access: You may at any time obtain a copy of your personal data, as well as information regarding the nature, origin, and use of such data, and the identity or categories of any recipients of such data;
Right to rectification: You may request that any data concerning you that is inaccurate or incomplete be corrected or supplemented;
Right to erasure: unless the data controller is legally required to retain this data or it is necessary for the establishment, exercise, or defense of legal claims, you may request the erasure of your data in the following cases:
The personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
You have withdrawn your consent, on which the processing of your personal data is based, and there is no other legal basis for the processing;
You exercise your right to object, and there are no compelling legitimate grounds for the processing, or you object to processing for marketing purposes;
The processing is unlawful;
Personal data must be erased due to a legal obligation;
The personal data was collected in connection with the provision of information society services when you were a minor.
Right to restrict one or more processing operations involving your personal data: You may request that your personal data be temporarily made inaccessible in order to restrict its future processing in the following situations:
when you contest the accuracy of your personal data, for a period sufficient to allow the data controller to verify the accuracy of such data;
when you believe that the processing is unlawful and you object to the erasure of your personal data;
when there is no longer a legal basis for retaining your personal data, but you wish to have it retained in order to exercise or defend your legal rights;
when you have objected to the processing, while it is being determined whether the legitimate grounds pursued by the data controller override your own;
Right to Data Portability: You may request to receive the personal data concerning you that you have provided to the data controller and that has been processed by automated means, in a structured and commonly used format. This right may only be exercised if the processing is based on your consent or on the performance of a contract or pre-contractual measures;
Right to Object : You may object at any time, on grounds relating to your particular situation, to the processing of your personal data based on the legitimate interests of the data controller, unless there are legitimate and compelling grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims;

In this regard, you have the right to object to the processing of your data for marketing purposes, including when such processing takes the form of profiling;

Right to Set Guidelines in the Event of Death: You may provide instructions regarding the retention, deletion, and disclosure of your personal data. In the event of death, your personal data will generally be deleted, unless legal and regulatory obligations and/or statutory limitation periods require that it be retained;
Right to Withdraw Consent : You may withdraw your consent at any time regarding the processing of your personal data that is based solely on your consent.

How can you exercise your rights?

You may submit any request regarding the exercise of your rights concerning your personal data by contacting Andros’s Data Protection Officer at the following email address: dpo-andros@andros.fr, or at the following mailing address: Zone Industrielle, 46130 Biars-sur-Cère.

You may be asked to provide proof of identity in accordance with Article 77 of Decree No. 2019-536 of May 29, 2019, enacted to implement Law No. 78-17 of January 6, 1978, on information technology, files, and civil liberties. The exercise of any of these rights may be denied if your request does not meet the conditions set forth in the regulations. In such a case, you will be duly notified.

How do I file a complaint with the CNIL?

If you believe that the processing of your personal data does not comply with legal and regulatory provisions, you may file a complaint with the French Data Protection Authority (“CNIL”):

Online: https://www.cnil.fr/fr/plaintes
By mail:

National Commission on Information Technology and Civil Liberties

Complaints Department

3 Place de Fontenoy

TSA80715

75334 PARIS CEDEX 07

COOKIE POLICY

Cookie Policy

A cookie is a tracking device that is placed on and read from your device when you visit a website, read an email, or install or use software.

What is the legal basis for placing cookies?

The use of cookies is based on various legal grounds depending on the purposes described below. Thus, the legal grounds on which such processing may be carried out are as follows:

Consent: the data subject gives free, specific, informed, and unambiguous consent to the processing of his or her personal data for one or more of the purposes described below;
the pursuit of the data controller’s legitimate interests: The processing of the data subject’s personal data is carried out exclusively for the purpose of providing a service that you have expressly requested or for the purpose of providing electronic communications services.

For what purposes are cookies used?

Cookies placed through the website serve several purposes:

Functional cookies : These cookies allow the website to remember your choices and preferences, as well as to provide enhanced, more personalized features. Some are essential for the website to function properly and are strictly necessary to provide a service you have specifically requested.
Audience measurement cookies: These are analytics and research cookies that allow us to count visits and measure traffic in order to improve the website’s performance. They help us identify which pages are most frequently visited and which are least popular, and analyze your browsing behavior on the website. Blocking these cookies does not affect the provision of our services.
Targeted advertising cookies: These cookies enable us to display relevant, personalized ads based on your browsing activity and profile. To personalize the ads displayed, we and our partners rely on your profile and personal interests, which are derived from your browsing activity and behavior on our site and/or on third-party websites you visited before and after your visit to our site (i.e., the type of websites you visited, the content you viewed, and the ads you interacted with). Choosing to refuse these cookies will not affect the number of ads you see while browsing the internet. However, these ads will not be tailored to your profile and interests.
Video streaming cookies: These cookies enable the videos on the site to play smoothly and without interruption. These cookies also allow Google to reuse the data for its own purposes.
YouTube: https://policies.google.com/privacy?hl=fr
Social media cookies: These cookies allow you to interact on social media and/or share content. They enable you to interact directly from our site with social media widgets and to share content from our site or let users on those networks know that you’ve viewed the content or shared your opinion about it—for example, when you click the “Share” or “Like” buttons on those networks. If you accept these cookies and are logged into the social media platform while browsing our website, the share buttons will link the content you view to your user account.
Instagram: Data Use Policy
YouTube: Privacy Policy and Terms of Service – Google
SPLIO … : Privacy Policy – Splio

How long are cookies stored?

Cookie Name	Purpose	Shelf Life
wg-lang	Weglot sets this cookie to remember the language the user selects when they return to the website and to retrieve language information when it cannot be obtained by other means.	1 year
_gcl_au	Google Tag Manager sets a cookie to measure the advertising effectiveness of websites that use its services.	3 months
OptanonConsent	OneTrust sets this cookie to store information about the site's cookie categories and to verify whether visitors have given or withdrawn their consent to the use of each category.	5 months and 27 days
_ga_*	Google Analytics sets this cookie to store and count page views.	1 year, 1 month, and 4 days
_ga	Google Analytics sets this cookie to calculate visitor, session, and campaign data and to track website usage for website analytics reports. The cookie stores information anonymously and assigns a randomly generated number to identify unique visitors.	1 year, 1 month, and 4 days

How do I configure cookies?

FRUINOV provides Users with a “OneTrust” tool to help them better understand what information is collected through cookies, by whom, and for what purposes, and to enable them to control how that information is collected and used.

You can configure your cookie settings at any time and change your preferences using the cookie manager on the website, which is accessible via the information banner that appears when you visit the site for the first time, or by clicking the following link: “Manage My Cookies.”

Our Site may use Google Analytics—particularly our marketing sites or those offering free content—to analyze interactions between you and these websites. For more information on how Google processes the data it collects, please refer to Google’s Privacy Policy.

If the User wishes to disable or delete a Flash cookie, please refer to the Adobe Flash Player General Storage Settings. If the User disables Flash cookies for the Site, this may affect the services provided, such as videos.

The links below will help Users find the settings for certain popular browsers (the Publisher is not responsible for the content of external websites).

Manage cookie settings in Chrome, Chrome for Android, and Chrome for iOS.
Manage cookie settings in Safari and Safari for iOS.
Manage cookie settings in Firefox.
Manage cookie settings in Microsoft Edge
Manage cookie settings in Opera.